Digital Download Link changes
What’s changed?
From April 25’ we are moving both download Links of Tributes and Ceremony recordings to our keepsakes page.
A download link of the ceremony can still be added to the Live and On Demand but now comes with a small fee to cover the additional work associated with producing it. This brings Live and On Demand download in line with the Tribute Download, which should help to avoid confusion.
For families that did not opt to have Live and On Demand streaming but would still like a downloadable link of the ceremony, we can now offer this as a stand-alone product under the Keepsake section of the dashboard.
Why is it changing?
We’ve been able to offer the Digital Download link free of charge with a Live & On Demand Stream for a number of years. However, it does incur a cost in production. Going forward, there will be a small charge for this item. The price of the Live & On Demand Stream remains unchanged.